AWP Services (Thailand) Co. Ltd.

Job ID: BK-133021 | Location: Bangkok, Thailand
10 September 2019 Print Report Share

AWP Services (Thailand) Co. Ltd.

Job ID: BK-133021 | Location: Rajthevee, Bangkok, Thailand

Claim Examiner (Non-Motor) Urgent !!!!

Essential Job Functions:

  • Process all Medical claims, extended warranty claims having regard to the validity of the policy/claim, policy limits, the circumstances surrounding the claim, cost containment opportunities and Company service standard requirements/time-frames for the processing and finalization of all claims
  • Medical review and follow up medical information, claim assessment
  • Provide Claims Management reports as evidence of the service standards being achieved
  • Liaise with the Medical Assistance Coordinator as necessary in the management of emergency medical claims
  • Liaise with external providers as appropriate to ensure claims are managed in a cost and time effective manner in line with Company service standards and expectations - Liaise with internal – Travel Insurance Manager for the approval or decline claims
  • Prepare letters and other documentation as necessary subject to Company service standards
  • Provide optimum levels of customer service by answering any questions professionally, listening and developing a rapport with the customer and taking all necessary action to meet customer expectation and solve customer problems in a timely and efficient way
  • Provide quality follow through and excellence in service in all dealings with customers and client companies
  • Provide honest and fair assessment of status of workload to management
  • Ensure the status of claims handled reflects the true status of the claims
  • Ensure that estimates are maintained as a true reflection of the potential or actual claim exposure
  • Prepare and submit reports to the Medical Claims Manager as required


  • Thai nationality only
  • Bachelor's Degree in related field 
  • Experience in Health Insurance would be advantage
  • Experience 1- 2 Years in Health Insurance or Nurse would be advantage
  • Computer Literate and able to work efficiently with Word and Excel as a minimum
  • Possess good conceptual, analytical and problem solving skills
  • Self-motivated and able to work with minimal supervision
  • Good team player
  • Good in English communications, writing, reading and speaking


  • Work permit and visa provided (for foreigners)
  • Yearly performance-based bonus and salary increase
  • 8 days of annual leave and minimum of 14 public holidays
  • Health and life insurance
  • Provident fund
  • Roadside Assistance membership
  • Special allowances e.g.  marriage, childbirth, etc.
  • New Year’s party or outing

Work Conditions: Working Hours : 8.30 – 17.30 hrs.

Working Days : Monday - Friday

Location :
Head office

****Attractive remuneration and employee benefits***

Interested applicants are required to submit a full detailed of qualifications and experience, and expected remuneration together with recent photo to:

AWP Services (Thailand) Co. Ltd.

7th Floor, City Link Tower, 1091/335 Soi Petchburi 35,
New Petchburi Rd., Makkasan,
Rajthevi, Bangkok 10400

Line:  @allianzcareers
  Visit Website :

Apply Now

Job Details:

Five-day work week
Overtime pay
Performance bonus
Transportation allowance
Medical insurance
Life insurance

AWP Services (Thailand) Co. Ltd.
Allianz Worldwide Partners is the world's largest Assistance and Travel Insurance Group. Since being founded in year 2000, Allianz Worldwide Partners Thailand has grown to become a clear leader in the Roadside Assistance field and has also established a strong market position in Travel Insurance. The company currently employs more than 500  caring and helping staff. As the world‘s leading assistance company, helping is in our DNA. And we don‘t just help our customers, our caring nature extends to our employees too. So if you live to help, and would like to work for an international network that offers development opportunities and really cares for its employees, contact us today and join our global family.

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