aCommerce Co., Ltd.

Job ID: BK-215722 | Location: Bangkok, Thailand
22 May 2020 Print Report Share

aCommerce Co., Ltd.

Job ID: BK-215722 | Location: Wattana, Bangkok, Thailand

Head of Platform Development (Technology)

The Head of Platform Development for aCommerce, is responsible for leading a teams of Technical Developers, Quality Assurances and Product Owners to drive a comprehensive online platform development strategy for Southeast Asia, including innovative localization and subdomain approaches. The Head will be required to craft an integrated technology and marketing roadmap and collaborate extensively across aCommerce various departments to support lead generation, ecommerce revenue, and brand awareness.

Job Responsibilities:

  • Directs, guides and coach a growing team of Technical Developers, Quality Assurances and Product Owners which would include employee hiring, training, evaluations and discipline.
  • Collaborates with the broader Marketing organization and with global Sales, develops a comprehensive platform development strategy for Direct-to-Consumer technologies, including innovative localization and subdomain approaches.
  • Works with the broader Marketing and with Product Marketing, creates a comprehensive information architecture and navigation approach that considers both product development, technical SEO, and revenue driving strategies.
  • Develops an integrated technology and marketing roadmap that includes deep collaboration with the IT organization and integrated systems such as ERP, online ordering/fulfillment, and integrated analytical and CRM systems.
  • Works cross-functionally with all organizations to drive awareness of web development and digital marketing strategies.
  • Works closely with vendors and partner for project requirement analysis, effort estimation, design, development, implementation, and testing.
  • Identify dependencies and potential risks across the project, take measures to resolve issues and mitigate risks.
  • Possesses a deep understanding of all web development functions, including needs analysis, design, development, coding, testing, administration, bootstrap/responsive design, and maintenance of high production corporate websites.
  • Demonstrates experience leading technology teams building large scale projects.
  • Oversees critical web operations projects such as website redesign, corporate business systems and web tool integration, ecommerce and service portal integration, analytics and tracking code deployment for online campaigns, content delivery network integration, and technical SEO code optimization.
  • Supervises both team members and project lists, work with stakeholders to prioritize work, analyze projects to contain scope and costs/budget, coordinate stakeholder and team member activities, maintain detailed task lists and timelines via cloud-based tracking tools, and report regularly on progress.
  • Collaborates with a broad array of internal clients, including IT, market development managers, marketing communications managers, sales, product managers, service and support providers, external agencies, and internal technical resources.

The Regional Head is expected to possess knowledge, expertise, and experience in many of the following:

  • Ecommerce platform and business models esp. Magento, Shopify, and Social Commerce
  • Software Account Management
  • P&L Management
  • Capability and willingness to learn commercial negotiation skills
  • Customer relationship building
  • Program & portfolio management

Experience & Skills Required;

  • Degree in Computer Engineering, Science, IT or other relevant field (or equivalent) with minimum 10 years of experience in managing software development team, sales or client services in the context of enterprise software, digital agency, web development or ecommerce.
  • Program Management: Ability to develop, implement, monitor, and drive account plans; manage a portfolio of multiple projects running simultaneously; manage accounts in “steady state” or “maintenance mode”
  • Project Management: Ability to lead complex projects including planning, staffing,
    monitoring, change management, QA, escalation management, and ongoing support.
  • Excellent people management, communication and presentation skills
  • Deep understanding of ecommerce platforms
  • Skilled in commercial negotiations in the renewals context for multi-year, multi-million dollar contracts
  • Strong management and business skills required, along with a proven multi-year track record of developing deep relationships with senior executives.
  • Proven multi-year track record of identifying and closing add-on business in the account
  • Ability to work independently and as part of team in a matrix organization
  • Demonstrated experience to seamlessly transition between conversations with senior execs, technical leadership and industry level business conversations.
  • Success working in a fast-paced, dynamic and creative environment with a rapidly growing company

Experience & Skills Desired

  • A passion for ecommerce
  • MS or MBA optional
  • Online shopping platforms or web development experience preferred
  • Group health insurance and life insurance
  • Free lunch everyday
  • Daily 15-minute Thai Massage
  • Work from home 1 day per month
  • Vacation leave 14 days per year
  • Leaves for marriage, priesthood, bereavement and parental

About Regional Direct-To-Consumer Ecommerce at aCommerce

The Regional Direct-To-Consumer Ecommerce team (previously Regional Project Management Office) at aCommerce is responsible for helping brands and retailers to go Direct-to-Consumer (DTC) leveraging the latest web and mobile technologies. A mix of consultants, project managers, product managers and technologists, we help clients analyze and re-engineer their business processes in order to enable DTC ecommerce in the fastest growing ecommerce
market in the world - Southeast Asia.

About aCommerce

aCommerce is the leading ecommerce enabler in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever.

Founded in May 2013, aCommerce has over 1,400 staff across offices and fulfillment centres in Singapore, Thailand, Malaysia, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

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Job Details:

Five-day work week
Performance bonus
Medical insurance
Dental insurance
Life insurance

aCommerce Co., Ltd.

About aCommerce aCommerce is an Ecommerce enabler for businesses in ASEAN. We provide holistic end-to-end Ecommerce solutions covering marketing, channel management, call center, fulfillment and logistics in one integrated platform. Founded in 2013 we are currently 1300 employees and continuously hiring to support our business growth. Our Culture Embrace and Drive Change If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it. Personal Growth It’s important to constantly challenge and stretch yourself and not be stuck in a job where you don’t feel like you are growing or learning. Our goal is to help employees unlock that potential.

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